Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.

If you return an item that was received AFTER the 30 days, we will not be able to issue a refund.

*Custom items are final. No returns or exchanges.

*Clearance items are final. No returns or exchanges.

To start a return, please mail products and order number back to:

Wild Threads Co

714 HWY 78 E SUITE 106

JASPER, AL 35501

Damages and issues

Please inspect your order upon reception and if the item is defective, damaged or if you receive the wrong item please email our support team right away so that we can make it right. (email: support@wildthreadsco.com)

Exchanges

We accept all exchanges within 30 days of purchase. All items must be in new condition. To start an exchange, please email us at support@wildthreadsco.com

Refunds

We will notify you once we’ve received and inspected your return, and let you know when your refund has been processed. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.